FAQs

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

 Inches XS S M L XL 2XL
Chest 32 34 36 38 40 42
Waist 24 - 26 26 - 28 28 - 30 30 - 32 32 - 34 34 - 36
Hips 34 - 36 36 - 38 38 - 40 40 - 42 42 - 44 44 - 46

How to Measure:

  • Waist - Measurement the narrowest part of your torso, the top of your hips and the base of your rib cage.
  • Hips - Measure the widest part of your hips.
  • chest - Measure the fullest part of your bust

 

Who can I contact if I have a problem with my order?

If you have a problem with your order please e-mail us on our contact page. And we will be in touch with you right away.

Payment Options?

We accept MasterCard, American Express, JCB, Discover and Diners Club debit and credit cards. Along with Apple pay and Google pay. 

Shipping

When will my order ship?

We take 1 to 3 business days to process and ship your order. When your order ships you will received an email confirming that the order has shipped, which will include the tracking number.

Do you ship internationally?

Currently we only ship within the United States, feel free to sign up for our email newsletters for future updates. 

How do you ship orders?

All orders are shipped through the USPS or UPS. We take 1-3 business days to process and ship your order. You can track your order status through My Account. 

Shipping cost?

Standard Shipping                

  • 3 to 10 business days            
  • Free

USPS Priority Mail Express            

  • 1 to 2 business days                      
  • Cost calculated at checkout

Returns

What's your return policy?

We get that sometimes it doesn't always work out so we do accept returns within 30 days of purchase, as long as the item is unworn and unwashed.

How do I make a return?

  • Click this link and type in your email and order number. 
  • From there, select the item you would like to return. 
  • Answer the Questions. 
  • Print out your return label and ship back the item.
  •  As soon as we receive it, you'll get a refund typically within 48 business hours.

How do I make an exchange?

  • Click this link and type in your email and order number. 
  • From there, select the item you would like to exchange.
  • Answer the Questions. 
  • Print out your return label and ship back the item.
  •  As soon as we receive it, we'll ship out the exchange item.

Product

How do I figure out my size?

There are size guides on each individual product page. Located under the section where you select the size.

Where do you make your products? 

We make our products in China.  

Contact Us

How can I contact you?

Email us at connect@constantiagear.com

Influencers

Do you work with creators?

Yes we do! Apply to collaborate with us athttps://constantiagear.com/pages/partners