FAQs
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
| Inches | XS | S | M | L | XL | 2XL |
| Chest | 32 | 34 | 36 | 38 | 40 | 42 |
| Waist | 24 - 26 | 26 - 28 | 28 - 30 | 30 - 32 | 32 - 34 | 34 - 36 |
| Hips | 34 - 36 | 36 - 38 | 38 - 40 | 40 - 42 | 42 - 44 | 44 - 46 |
How to Measure:
- Waist - Measurement the narrowest part of your torso, the top of your hips and the base of your rib cage.
- Hips - Measure the widest part of your hips.
- chest - Measure the fullest part of your bust
Who can I contact if I have a problem with my order?
If you have a problem with your order please e-mail us on our contact page. And we will be in touch with you right away.
Payment Options?
We accept MasterCard, American Express, JCB, Discover and Diners Club debit and credit cards. Along with Apple pay and Google pay.
Shipping
When will my order ship?
We take 1 to 3 business days to process and ship your order. When your order ships you will received an email confirming that the order has shipped, which will include the tracking number.
Do you ship internationally?
Currently we only ship within the United States, feel free to sign up for our email newsletters for future updates.
How do you ship orders?
All orders are shipped through the USPS or UPS. We take 1-3 business days to process and ship your order. You can track your order status through My Account.
Shipping cost?
Standard Shipping
- 3 to 10 business days
- Free shipping on orders $60 and over.
- Shipping cost is calculated at checkout for orders $59.99 and under.
USPS Priority Mail Express
- 1 to 2 business days
- Shipping Cost calculated at checkout
Returns
What's your return policy?
We get that sometimes it doesn't always work out so we do accept returns within 30 days of purchase, as long as the item is unworn and unwashed.
What is the cost to return?
All orders placed before 2/1/2025, will still have free returns.
Starting 2/1/2025:
Returns for a refund:
- The cost of the return shipping label will be deducted from your refund.
- Shipping cost paid when ordered are non-refundable.
Returns for store credit:
- Free returns for store credit. If you select return for store credit, we will cover the return shipping label cost.
How do I make a return?
- Click this link and type in your email and order number.
- From there, select the item you would like to return.
- Answer the Questions.
- Print out your return label and ship back the item.
- As soon as we receive it, you'll get a refund typically within 48 business hours.
Exchanges
What is your exchange policy?
We accept exchanges within 30 days of purchase, as long as the item is unworn and unwashed.
What is the cost to exchange?
We offer free exchanges, we’ll cover all the shipping costs to ship it back to us and ship you a new one.
Starting 2/1/2025:
If you decide to return the exchange, the shipping cost of the return label will be deducted from your refund.
How do I make an exchange?
- Click this link and type in your email and order number.
- From there, select the item you would like to exchange.
- Answer the Questions.
- Print out your return label and ship back the item.
- As soon as we receive it, we'll ship out the exchange item.
Product
How do I figure out my size?
There are size guides on each individual product page. Located under the section where you select the size.
Where do you make your products?
We make our products in China.
Contact Us
How can I contact you?
Email us at connect@constantiagear.com
Influencers
Do you work with creators?
Yes we do! Apply to collaborate with us athttps://constantiagear.com/pages/partners